FOR POSTAL DELIVERY:

Our parcels are shipped via Mauritius Post. Orders are posted every Tuesday & Thursday normally.

Our packages are dispatched within 2 business days after receipt of payment, although target is same day or next day postage. Delivery time is normally 2-3 business days. Delivery is available in Mauritius & Rodrigues. International orders can be requested on contact@ecolozil.com

FOR HOME DELIVERY:

Our team will get in touch with you after receiving your order & payment to confirm delivery location, day and time. Orders are delivered every Wednesday normally.

Our packages are delivered within 5 business days after receipt of payment, depending on volume of orders. In person delivery normally is slower than postal delivery due to availability of receiver. Postal delivery is highly recommended if customer is not available during the day to take delivery of the order.

MISCELLANEOUS:

Delivery fee of Rs 75 (Postal Delivery) or Rs 100 (Home Delivery) is applicable for orders below Rs 1000. Delivery is free for orders above Rs 1000. Delivery fee includes handling, packing and postage/ delivery fees.

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Boxes are amply sized and your items are well-protected with packaging materials. 

Pickup in Floreal is at So'Flo or in Curepipe at Royal College Curepipe. Pickup is available on select weekdays only, after office hours, between 5-7 PM. It is free of cost. Please note that in-store pickup is not available since we do not have a physical store.